The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery
  • Unless you specify otherwise, shipment will be mailed via UPS or US Mail least cost method appropriate with reasonable service and order total. UPS ground delivery for bulky or high dollar orders to USA continental addresses; all other delivery via USPS first class or priority mail. Premium delivery service (UPS blue, or red, etc. or priority or express mail, etc.) when requested will be charged back at actual costs. All prices are F.O.B. our Montana factory. Drop ship charge—add $5.00 per shipment. For orders outside the USA, see international shipping policy.



  • International
  • Unless otherwise specified, shipment will be mailed via UPS or US Mail least cost method appropriate with reasonable service and order total. Typically, orders under 4lbs. shipped Int'l First Class Mail (no tracking); orders over 4lbs. shipped Int'l Priority Mail (tracking available). Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. NorthWest Short Line is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

     



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). NorthWest Short Line reserves the right to change its payment procedures at any time without prior notice to you.

    No merchandise will be accepted for return without specific approval. Incorrect items shipped through an error on our part will be accepted for full credit and reasonable return transportation charges will be allowed. Items incorrectly ordered, when approved for return, will be accepted for return within 30 days (20% restocking fee after 30 days). Purchase date and invoice number must accompany returns. No returns accepted after 60 days from purchase date.